Last Revised: August 2, 2007
WHAT IS PERSONAL INFORMATION?
As used herein, the term "personal information" means information that specifically identifies an individual (such as a name, address, telephone number, e-mail address, or other account number), and information about that individual's activities, such as information about his or her use of the Site, when directly linked to personally identifiable information. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. Personal information does not include "aggregate" information, which is data we collect about the use of the Site or about a group or category of products, services or users, from which individual identities or other personal information has been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service. Aggregate data helps us understand trends and our users' needs so that we can better consider new features or otherwise tailor our Site. This policy in no way restricts or limits our collection and use of aggregate information.
WHAT PERSONAL INFORMATION DO WE COLLECT?
Personal information may be collected in a number of ways when you visit our Site. We may collect certain information you voluntarily provide to us which may contain personal information. For example, we may collect personal information, such as your name, address, email, phone number, and other contact information when you request information or referrals or register to place advertisements on the site, list a property or send us an email or contact us by other means for any reason. We may also collect contact information, credit card or other payment account information, and transaction details if you pay advertising or listing fees or purchase other products or services through the Site. From time to time we may collect demographic, contact or other personal information you provide in connection with your participation in surveys, and other activities on the Site.
When you visit our Site, some information is also automatically collected, such as your computer's Internet Protocol (IP) address, the date and time of your visit and activity on the Site, your computer's browser type, the address of a referring web site, and your activity on the Site. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only. We may also automatically collect certain information through the use of "cookies." Cookies are small data files that are stored on a user's hard drive at the request of a Web site to enable the site to recognize users who have previously visited them and retain certain information such as customer preferences and history. If we combine cookies with or link them to any of the personally identifying information, we would treat this information as personal information. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions.
HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT?
In general, we use personal information we collect to facilitate your use of, and our administration and operation of, the Site and the services being provided by us (the "Services"), to provide you with information or Services you request, to process your requests or transactions, and for the purpose for which the information was provided. For example, we may use the information we collect:
- to send you a welcoming email and to contact you about your use of the Site and the Services, such as for administrative purposes, to provide you with customer service, or to inquire about your experience on or opinions of the Site;
- to audit or otherwise verify the quality of service provided by brokers;
- to authenticate and process payments for our Services;
- to provide you with the services, products, referrals or information you requested and to complete any transactions in connection therewith;
- to respond to your emails, submissions, comments, requests or complaints;
- to request feedback;
- for the purpose of research or product development and to otherwise enable us to develop, customize and improve the Site, the Services, and our products and advertising;
- for the specific purpose for which the information was provided.
Personal information provided online may be linked together or merged with other personal information so that we may better understand your needs and inform you about our products or services and those of our partners and agents. In addition, if we receive information from third parties with whom we have business relationships, we may combine this information with the other personal information we maintain about you. In either case, this Policy governs this information.
SHARING OF PERSONAL INFORMATION
When you request a referral to a broker or more information about a property from a broker or another user who advertises on the Site, we may share your personal information with such broker or advertising user so that they can contact you about your request. In addition, if you use the Site to find roommates or request other information, we may share your personal information with potential future roommates or other persons you attempt or seek to contact through the Site. We may also share personal information with third party vendors, consultants and other service providers (.Service Providers.) who are engaged by or working with us in connection with the operation of the Site and the Services and who need access to such information to carry out their work for us, such as payment processors and hosting services. For example, credit card or other payment transactions may be processed by a third party, such as PayPal, in which case your credit card number (or other account number and related information you provide), contact information, and transaction information will be sent to such third party to complete the transactions you authorize. However, we are not responsible for the actions of such brokers, potential future roommates, Service Providers, or other persons to whom your inquiries or communications are sent at your request, nor are we responsible for any additional information you provide directly to these brokers or Service Providers or to other third parties, and we encourage you to become familiar with their practices and identity before disclosing information directly to them. We may also share personal information in any manner with any company that owns, is owned by or is under common ownership with us or is otherwise affiliated with the Site (collectively "Affiliates"), who may use such information in the same way that we do (as described above). Note that nothing in this Policy restricts the sharing of aggregate information, which may be shared with third parties without your consent.
You understand that if you post an advertisement to the Site, certain information you post on the Site will be publicly available and will be shared with other users of the Site. Your use of the Site and the Services constitutes your consent to share this information in such manner and all such sharing of information is done at your own risk. Please keep in mind that if you directly disclose personal information when posting listings or other information or content to the Site, this information may become publicly available.
In addition, we may disclose personal information in the good faith belief that we are lawfully required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of Post Housing, our users, our employees or the public, including without limitation to protect us or our users from fraudulent, abusive, inappropriate or unlawful use of our Site or the Services. Information about our users, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of our business assets.
WHAT STEPS DO WE TAKE TO PROTECT PERSONAL INFORMATION ONLINE?
We have endeavored to put into place reasonable security measures in an effort to protect personal information from unauthorized access and improper use while it is under our control. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable.
HOW CAN YOU CORRECT AND UPDATE YOUR PERSONAL INFORMATION, DELETE YOUR ACCOUNT OR OBTAIN ADDITIONAL INFORMATION?